According to a report by the Profession report by Project Management Institute (PMI), around 44 percent of Indian organisations have found their foot in a hybrid work model, while 10 percent are working remotely. The report also mentions that India Inc bringing employees back into the office are unlikely, because it could be counterproductive in terms of significant improvement in project performance, considering the negative impact the move can have on employee morale and retention.

However, a perment hybrid scenario adds another challenge to the plate of Chief Operating Officers in the country. While adjusting operations to the work-from-home model itself produces significant challenges, the constant need to keep the customer experience intact amidst a dynamically transforming technology landscape and increasing cyber threats exposes COOs to further challenges. The rapid growth of the internet, cloud, and IT industry was a positive outcome of the pandemic, but cyber attackers exploited this opportunity, and the results were disastrous.

The IDC predicts that global security spending will grow from $219 billion this year to almost $300 billion in 2026. It is obvious that, no matter how big or small your business is, you always face the threat of cyberattacks. COOs need proactive cybersecurity experts to create a more secure environment and ensure intact operations by hiring cybersecurity experts. This issue of CEO Insights is dedicated to some of the best COOs in India. Do let us know your thoughts.