The term ‘business process outsourcing’ has acquired multiple dimensions in the aftermath of the pandemic. Corporate organizations have their hands full. A little bit of help from the experts outside could go a long way in ensuring business continuity. This demand for expert help is driving the managed services market. If reports are anything to go by, the global managed services market is valued at $179.33 billion in 2021, and it is anticipated to attain a value of $393.72 billion by 2028, growing at a CAGR of 11.82 percent over the forecast period 2022–2028.

On the other hand, the increasing cyber threat landscape takes it a bit far, making it almost inevitable to amass all the help you can get. Given the new climate, it’s no wonder that the primarily client driven managed services sector has had to adapt to new service methods, structure, technology, and operation. The once labor intensive managed services sector is now being digitalized. They provide extra support to organizations with the power of data regarding everything from sales to customers, operations, and supply chains.

On the other hand, organizations face the ridiculous pace of technology and the need to set their shop up in the digital world. Then again, subject matter expertise and knowledge are of paramount importance when it comes to the digital transformation of a business. Managed services providers would add value by leveraging their dedicated resources in AI and analytics and offering quantifiable results, combining domain knowledge with technology to provide products and solutions.