CEO Insights Magazine

Defining the present functionalities of HR professionals across the IT domain, it can be stated that they work in the field of human capital management, helping major companies select, retain, and groom their cadre of rising stars. Engaged in creating meaningful and lasting relationships, these prominent leaders of the HR domain live by virtue of their passions and solve complex problems that can impact the lives of millions of people. “Creating lasting relationships and a strong belief in Steve Jobs’ maxim ‘the journey is the reward’ is what inspires me and brings me to work every single day with much enthusiasm,” states Bheeni Kapoor Alexander (Director Human Resource, LogicMonitor), who is guided by her work and the love for it. As a creative thinker, problem solver, and decision maker who effectively balances employee needs to the mission of the organization, Bheeni holds strong expertise in communication, interpersonal, and coaching skills. She was also formerly appointed as Project manager for high-impact enterprise level projects related to talent integration, Design & deployment of Competency Frameworks, and mergers & acquisitions. Responsible for providing strategic directions in workforce planning, compensation management, leadership talent development, and succession planning, Bheeni has provided support and direction to numerous HR professionals and 1000 employees, a few of them for multi location operations as well.

Below is an excerpt of Bheeni’s interview with CEO Insights.

What has been the success mantra that helped you achieve your current position?
It is important for HR (us) to understand that when employees are empowered, not only do they feel motivated but also more confident because they have the space to make choices. Account

able for the people and responsible for business impact, HR must make sure that the people to business linkages are strong. Yes, HR has many roles to play when it comes to the current complex corporate landscape. Even so, we are missing the biggest role that HR needs to play empowering employees and shifting the onus onto them. Every individual wants to be in control of factors that matter to them at work, ranging from work profile to rewards or pay. This is driven by a shift in mindset as well as organizational culture. A culture that makes employees connect to the business goals and the key roles they play can help them to take charge.

Define Logic Monitor as an organization and its current position in the market. What is the USP that helps it stay ahead of its peers in the IT services market?
Logic Monitor is an enterprise SaaS platform that gives you full visibility into on prem, hybrid, and public cloud environments. With out-of-the-box integration for thousands of technologies, Logic Monitor provides visibility into infrastructure and application performance and is the most extensive Unified Observ ability platform in the industry. It’s Agentless and can monitor everything from Applications, Infrastructure, and IoT.

Tell us about your formula for esta blishing a balance between the two and how do you tackle challenges when the scenario turns otherwise?
The question we should be asking is How do you positively balance between an organization’s growth targets and employees’ needs? This question becomes even more critical as organizations wade through a fast paced High stakes world, and their employees well being might not always be top of mind.

For me, the right balance between an employer and employee’s needs is when an organization can achieve

significant growth even as it pushes the barrier on corporate sustainability, i.e., how one engages with employees and drives them to be better professionals and individuals. It’s derived through building a culture led by high performance but that, at the same time, encourages diversity of talent and approaches. As in the long term, educating and involving employees about their workplace, how their roles fit into the business growth track and the opportunities for innovation and developing new skills and rewarding them actually helps the organization improve its performance financial, operational, or people specific.

What is your future roadmap, and how are you gearing for it?
Balancing hi tech with hi touch to achieve high performance in the changing spectrum of work. The traditional work paradigm is fast changing owing to increased consumerization, changing employee expectations and technology infiltration in work lives. The way people look at work is shifting, stemming from the values such as transparency, collaboration, flexibility, meaning and purpose, non-hierarchy, and so on; I wish to gain a competitive edge by attracting and engaging top talent, must acknowledge and assimilate these shifts in the work ethos. This means looking at talent with a new lens.

Bheeni Kapoor Alexander, Director–Human Resource, Logic Monitor
Bheeni is a performance driven professional with 16+ years of experience in the HR domain. Over the years, she has manifested excellence in managing global HR operations by developing novel strategies, implementing them, and producing unique outcomes.

Awards & Recognition:Twice STAR award winner at Logic Monitor for show casing exemplary HR performance CEO innovation Award in Finastra

3DPLM:Awarded for three consecutive years as Best HR in Employee Relation
3DPLM:HR Team received the BEST HR Practices Award from external agency
XPANXION:Awarded the All-rounder Award from the Business unit