Phixman Technologies: A One Stop Solution Provider For Servicing And Repair Of Electronic Gadgets | CEOInsights Vendor
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Phixman Technologies: A One Stop Solution Provider For Servicing And Repair Of Electronic Gadgets

Phixman Technologies: A One Stop Solution Provider For Servicing And Repair Of Electronic Gadgets

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Shaad Rehman Khan,CEO

Shaad Rehman Khan

CEO

From a small number to a huge number of startups with new innovations, the world is rising exponentially with new offerings and technologies. Majorly Indian startups are coming up with an unexceptional change in the business world. This mainly brought many investors with immense confidence to put hands forward to support the new startups. With a new dimension and innovative ventures startups are bringing unpredictable changes in the business world and entered in a new phase. As the small scale and large-scale startups invest more in the technologies that will power up the growth level diversly, yet another market which is streaming with more income is service providing and repair market. This is where as a gadget repair and service provider, Phixman Technologies plays a great role in giving job opportunities to people as well as satisfaction for customers by providing proper and quality services.

The idea of Phixman Technologies was to get things done in a precise manner and within the committed timings to solve the problems. This made start the company in the year 2017 to organize the service industry of electronics in India and aimed to become the amazon of the service industry. Phixman Technologies is a team of 50 and headquartered in Delhi. Phixman Technologies is simply related to the service industry, who delivers customers the right quality estimate and the right experience. The company has been completed more than five lakh software service orders by far with maintaining a good quality of deliveries.

Kindly throw some light on your professional background and experience that helps in molding strategic business modules for your company?
I am graduated from Indore Institute of Science and Technology and an engineer by profession. Almost for one year, I had worked with Aashi Glass which is India’s largest manufacturer of architectural and automobile glasses. Gaining initial experience also helped in establishing Phixman Technologies as well as handling operations and challenges. The aim of establishing the company was to build a service company that can channelize, solve problems, maintain proper and good deliveries, and be organized with quality.

What opportunities do you foresee in the current multi gadget service & retail industry and how are you navigating your company to achieve sustained success in this domain?
Phixman Technologies is very much focused, and trying to build a
service entrepreneur where the company can provide them the right path. This will help to excel in their work and the company's belief in the success of every partner will eventually bring success for Phixman Technologies. This is the goal of the company where the end partner will be doing more service, getting more tickets, solving problems regularly earning profits as per the channelized program of Phixman Technologies and ultimately growing the company.

Kindly throw some light on the various services that you offer. Also, explain the unique benefits that customers can avail of from these services.
Phixman Technologies is a gadget repair service provider which ensures solving repair problems and challenges for electronic specific. This includes all kinds of smartphones, laptops, tablet services. The benefits that the customer can avail of from these services are transparency, cost-efficient effectiveness and Phixman Technologies provides free pickup and delivery even in time of the pandemic. Phixman Technologies assures with the proper service and customer can make the payment after receiving back the gadget with satisfaction. The company provides complete data security by a channelized software where customers can assure that the data security of every device is handled with proper care. Phixman Technologies is having 110 stores all across the country, which are available in the neighborhood of the customer which adds as an advantage. These benefits add more facilities just for the customers.

As the organization is having transparency where customer can trust, we call Phixman Technologies as the most genuine repair service centre in India


What are the innovative technologies/methodologies that you adhere to while offering these services? Also, how do maintain the quality and authenticity of these services?
Phixman Technologies ensures with the latest technologies and types of machinery especially laminating one which the company has imported from various countries like Japan and Vietnam. That laminating machinery ensures the manufacturing level of repairs. Phixman Technologies has a website, application where customers can visit the portal, check the prices, select the brand and model, can easily book service appointments.

Our technicians are trained professionally and come under the L3N4 category which ensures high-quality delivery to the end customer without any fail.

We respect the time of customer by time management, gives proper service guarantee of 12 hours and to the maximum we call it as one day repair service. Also, we ensure that Phixman Technologies trains
the local partners on a very regular basis to work well and to get business throughout the year.

Are you coming up with innovations or up-gradations to enhance the quality of your existing services?
Phixman Technologies is coming with the latest public app within this year to utilize the time well. This app will be empowering all the customers for their basic repair requirements. The company is also tying up with OEMs and looking forward to tying up with Xiaomi and Samsung.

Tell us about the most challenging project you have undertaken so far? How did you address the hurdles encompassing it and what did you learn from it?
Phixman Technologies is showing its steady growth in India and looking forward to expanding the business abroad. Recently the company has executed a project in Istanbul and Turkey which was pending due to lockdown. And this will be the first exclusive megastore launching in Turkey in the month of September. Also, Phixman Technologies will continue to open more stores in the upcoming years in the same places. This needs a lot of plan and discussions with the lawyers, policymakers and much more challenges are there to be faced which comes up with responsibilities.

What is the future roadmap set for your company?
Phixman Technologies is looking forward to diversifying and improve the service industry in India for the growth of business and scalable business model because there are many unorganized organizations and stores in the market. The company wishes to brand them as preferred Phixman Technologies partners and to provide more business to them so that they can survive effectively. The firm is visioned to uplift them by making a profitable platform and to create at least millions of independent service entrepreneurs through the platform of the company. Also, Phixman Technologies is focusing on international projects.

What do you want us to highlight in the story? Is there anything that you would like to add apart from the shared questions?
Phixman Technologies is a company that is going to transform the gadget repair industry by channelizing and making sure that services are delivered properly to the customer. Also, the company will strive to minimize the fraudulent cases with the technologies of the company, As the organization is having transparency where customers can trust, we call Phixman Technologies the most genuine repair service center in India.

Shaad Rehman Khan, CEO, Phixman Technologies
After completing mechanical engineering, Mr. Rahman gained five years of experience in the industry of service in the field of sales and services. Operating with the professionals, Mr. Rahman contributes to the firm’s growth with his impeccable entrepreneurship strategies and technology visions for domestic and international businesses.

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