CEO Insights Magazine

Leadership is the capacity to translate vision into reality." - Warren Bennis. Leadership is a critical aspect of entrepreneurship. Entrepreneurs must not only possess a clear vision and strategic direction but also have the ability to inspire and motivate their teams to achieve their goals. A successful entrepreneur should be able to effectively communicate their vision and values, and create a positive work environment that encourages innovation, risk taking, and growth. One should also lead by example, exhibiting the traits and behaviors they expect from their team members. Strong leadership skills enable entrepreneurs to build and maintain a high-performing team, make informed decisions, and navigate the challenges of entrepreneurship with confidence and resilience. One such celebrated name is, Sanjay Chatrath, an entrepreneur and the Managing Director of Incuspaze Solutions, a leading provider of managed workspace and flexible office space solutions in India. With a focus on creating a hassle-free and affordable office solution for large businesses, Sanjay has built a strong team that is aligned with the company's vision and goals. He prioritizes open communication and transparency at all levels of the organization and encourages learning and development opportunities for employees. Sanjay's goal is to continue innovating and expanding Incuspaze's reach across India to meet the diverse needs of businesses. Let’s read more about him and his journey.

Could you shed some light on your professional background and experiences, and what drives your daily routine?
commercial brokerage, specializing in Office, Residential, Land, Industrial/ Warehousing & Capital Markets. Before joining Incuspaze, I worked for Colliers International as Managing Director for the North India business for four years. My expertise lies in delivering topnotch services to clients, expanding Incuspaze's presence, and fostering growth across India. With my extensive knowledge of real estate in the Indian market, I've been able to leverage my experience to meet the needs of my international and domestic clients. My motivation comes from my passion for the industry and my commitment to providing exceptional service to my clients.

Define Incuspaze Solutions as an organization and its position in the market. What is the unique proposition that your organization offers to clients?
Incuspaze Solutions is a prominent provider of managed workspace and flexible office space solutions. Our organization is dedicated to delivering a hassle-free and cost-effective office solution for our clients. We prioritize providing an array of adaptable and scalable workspace solutions to meet the specific requirements of large businesses. This approach enables us to stand out from our competitors and capture a distinctive market segment. Our

innovative approach to workspace management helps large enterprises minimize overhead costs, enhance productivity, and offer their employees comfortable and modern workspaces across the country. We cater to our global clientele through stand alone buildings that come with additional facilities such as expansive parking areas, creche, recreational spaces, and well-equipped meeting and training rooms. We offer a broad range of office facilities, including managed work spaces, shared work spaces, private offices, meeting rooms, virtual offices, and personalized solutions, all equipped with state-of-the-art technology and amenities. Our objective is to create an environment where our clients can focus on their work while we take care of everything else.

Throw some light on your leadership approach and the guidelines or methodologies you follow to lead your team.
When it comes to leadership, my approach is centered around cultivating a robust team that is driven, enabled, and in sync with our company's vision and objectives. I am a firm believer in leading by example and working hand-in-hand with my team members to attain success. I prioritize equipping my team with the requisite tools, resources, and support, while also motivating them to take ownership of their work and decisions. I employ a collaborative approach that values transparent communication and promotes a culture of trust respect and account ability. In addition, I recognize the significance of continually evolving and adapting to changing market trends and technologies, so we can remain ahead of the curve and provide our clients with the best possible solutions.

What Are The Factors You Consider When Defining Long-Term Goals?
When it comes to defining long term goals, several factors require careful consideration. It is crucial to ensure that our objectives are feasible, quantifiable, and in line with our company's mission and values. Firstly, we assess the market trends and changing customer requirements. We conduct thorough market research to understand the demand for our services and identify opportunities for expansion. We also analyze our competition and evaluate our strengths and weaknesses. Secondly, we take stock of the resources available to us. We examine our human resources and pinpoint areas where we need to cultivate our team's skills and expertise. Lastly, we take into account technological advancements and their impact on our industry. We remain up-to-date with the latest technologies and explore how they can be utilized to enhance our services and improve customer experience.

What is your method of shaping the

company's culture?
When it comes to shaping the culture of our company, Incuspaze, our focus is on cultivating an atmosphere that nurtures trust, innovation, and collaboration. We believe that a conducive culture can boost employee engagement, and retention, and ultimately drive business success. As for my approach, I prioritize fostering transparent communication at every level of the organization. I strongly believe in offering ample opportunities for learning and development to our employees, enabling them to grow both professionally and personally. We frequently gather feedback from our employees to gain insight into their needs and ensure that we are continuously evolving and enhancing our culture to meet their expectations.

Going forward, what are the changes in market behavior that you anticipate and what are the opportunities that you foresee? What would be your advice to upcoming leaders while hacking new opportunities in this space?
Moving forward, I anticipate that the market behavior will continue to shift towards modern and dynamic office layouts that prioritize flexibility, inclusivity, and sustainability. The pandemic has accelerated this trend, and it has become increasingly important for companies to create workspaces that can adapt to changing needs and provide a comfortable and safe environment for employees. In this space, there are several opportunities for upcoming leaders to explore, such as offering innovative and flexible workspace solutions that cater to the specific needs of different industries and businesses. My advice to upcoming leaders would be to stay abreast of the latest technological advancements and market trends and be open to collaboration and experimentation to stay ahead of the curve. Additionally, it is crucial to prioritize sustainability and inclusivity in all aspects of the business to attract and retain top talent and stay relevant in the long run.

How do you plan to invest your time in your career path going forward?
In my career path, I intend to focus on driving Incuspaze to the forefront of the managed office space industry and establishing it as a model for others to follow. My priority is to dedicate time to exploring novel approaches to improve our services and expand our offerings. Specifically, I aspire to establish a robust network of flexible workspaces that caters to the varying requirements of businesses while broadening our presence across India.

Sanjay Chatrath, Entrepreneur, Incuspaze Solutions
Sanjay Chatrath is an entrepreneur and the Managing Director of Incuspaze Solutions, a leading provider of managed workspace and flexible office space solutions. He is dedicated to creating an environment where his clients can focus on their work while Incuspaze takes care of everything else. Sanjay's leadership approach emphasizes building a strong team that is motivated, empowered, and aligned with the company's vision and goals. He is focused on exploring innovative ways to enhance the company's services and offerings, with the aim of expanding its reach across PAN India.