CEO Insights Magazine

The thought of making a professional shift might be just as daunting as leaping. Many qualified individuals with marketable abilities avoid making a shift because they are afraid of failing, the uncertainty, or the possibility that their current situation will no longer exist after the transition. However, there are several upsides to making a job transition, including the fact that one may find more happiness and success in a new field of work. Such as Hotel Siddhartha Inn's Managing Director, Siddhartha Taya. After graduating from college, Siddhartha first worked in Mumbai as an analyst. A few years later, he made the life-altering choice to become an entrepreneur in the hospitality industry.

Upon graduating from SRM with a degree in Electrical & Electronics, Siddhartha worked with Accenture for two years before moving to Udaipur to oversee the construction of his hotel. Siddhartha has been the hotel's Managing Director for the last three years since construction was completed.

Below is an excerpt of Siddhartha’s exclusive interaction with CEO Insights magazine.

What motivates you as a new-age leader?
Moving on from the IT sector and into hotel building was a huge challenge; I had sleepless nights, didn't take a single vacation in the final year of completion, and found that putting up a hotel from scratch was an extremely arduous task. You feel both invincible and very humbled after accomplishing a remarkable task. There will be days employees when it seems like nothing is going right, but you'll be able to persevere through the hardships and emerge triumphant. You have the confidence to know that you can achieve your goals.

The happiness of my clients is what motivates me to keep improving. We are young thus, we are creative, open to new experiences and eager to learn, and we do our best to implement policies that benefit our employees. Our enthusiasm, foresight, and purpose will lead the field to unprecedented heights.

Could you tell us about the unique experiences SRM University Chennai offers and what did you learn from the campus beyond academics?
At SRM Chennai, you are provided with a blank slate upon which to create your future. SRM University is known as a location where students may find new passions and identities through its several clubs academic resources, and athletic programs. As a result of the wide variety of students, we interact with, our networking and communication abilities improve significantly. These are crucial skills required in the modern business world.

How would you define Hotel Siddhartha Inn as an organization and its current position in the hospitality industry?
We are more than just a company we're a family. We were able to see through both COVIDs. Even though we were out of operations for a while, my team never wavered in their support and remained by my side. We've been around for just three years, yet have already earned a stellar reputation. We have over 600 positive ratings and a 4.7-star rating on google, making us the best reviewed hotel in Udaipur City on Google. Our greatest successes are the gratefulness and satisfaction of our visitors and the joy on their faces.

Could you tell us about the best hospitality and modern amenities that you provide at your organization that helps guests to experience highclass hospitality at the most affordable price?
Service is our key area of focus. You

may stay at the most beautiful hotel in the world, but if the service is poor, you will never return. Our dedication to our visitors goes above and beyond what is expected of us. We are conveniently situated in the center of the city. It makes the commute easy and accessible. We take group bookings organize conferences and parties as per our client requirement. For a hotel of our calibre, a three-star boutique, it is essential to have highly trained and friendly staff. Moreover, our restaurant's cuisine has gained notoriety for its exceptional quality.

Going forward, what are the changes in market behaviour that you anticipate, and what are the opportunities that you foresee?
When we provide VIP treatment, our visitors are willing to pay a premium price in exchange. There was a lesser complexity in people's daily lives only a few years ago. Nowadays, a taste of the good life is something everyone aspires to achieve. It is essential for a hotel to constantly improve in response to guest reviews, industry standards, and consumer preferences. Automation will be a game changer in the industry.

Based on your experiences, what would be your advice to entrepreneurs starting anew in this domain?
During building, it is important to spend money on highquality personnel, machinery, and furnishings. In the long run, this will mean much fewer maintenance expenditures. In addition maintain a strong workforce and stay abreast of client feedback to succeed while in operation.

You may learn a lot by seeing how others in your field have succeeded and by asking for assistance when you need it. Everyone has something to offer there is a wealth of information and expertise out there. Just keep doing it don't let fear stop you from knocking on doors.

Siddhartha Taya, Managing Director, SRM University
Siddhartha worked with Accenture for two years as an Analyst in Mumbai after completing his Electrical and Electronics Degree at SRM. He then moved to Udaipur and supervised the establishment of his hotel for another two and a half years. After everything was put up, Siddhartha took over as Managing Director of the hotel.