Top 10 Leaders in Managed Services - 2023

Transform Your Business with Managed Services
Managed services is the practice of outsourcing the responsibility for maintaining, and anticipating need for, a range of processes and functions, ostensibly for the purpose of improved operations and reduced budgetary expenditures through the reduction of directly employed staff. Key services offered by MSPs include data center management, network management, mobility management, infrastructure management, backup and recovery management, communication management, and security management.

"Managed Services make technology work so your business can soar"

Importance of Managed Services: MSPs can proactively manage the IT systems of a company while preventing security issues and downtime. Managed services open doors for companies to explore specific capabilities and skills and allow them to rapidly scale their infrastructure up and down based on their distinctive requirements. Apart from accessing experts and their skills, you also get proactive solutions when you work with managed services. Monitoring and managing your IT helps catch issues before they escalate into serious problems. Not only is managed IT quick to respond, it also ensures business continuity thanks to minimal downtime.

Significance of Leaders in Managed Services: Leaders in Managed Services will be responsible for monitoring and managing key Managed Services KPIs including growth, profitability, billable utilization, revenue delivery, margin, whilst identifying areas of improvement in relation to Contractual Compliance, Customer Satisfaction and Retention, Employee Engagement, Resourcing and Scheduling, Processes, Quality, Automation and Cost Management. Leaders in Managed Services protect and evolve the core of our Managed Service business and leverage modern approaches to drive fantastic outcomes for our customers. Their responsibilities typically revolve around setting goals and objectives, managing the workforce, spearheading projects and campaigns, devising strategies to optimize services, and coordinating with analysts to identify new business opportunities.

Revenue: The global managed services market size was valued at $ 255.86 billion in 2022 and is projected to grow from $283.90 billion in 2023 to $ 671.14 billion by 2030, exhibiting a CAGR of 13.1 percent during the forecast period.

CEO Insights in this issue presents a list of ‘Top 10 Leaders in Managed Services - 2023' who have leveraged their extensive industry expertise and experience in offering effective skills to the market. The following list has been prepared after being closely scrutinized by a distinguished panel of judges including CXOs, analysts and our editorial board. We recognize their valuable contribution to the ever expanding and competitive market and their ability to sustain themselves and emerge as top contestants through their reliable knowledge.