| | MARCH 202019white-label services to our target audience in order to receive in-stant results. But it was not an easy feat! Back then, the market scenar-ios were quite appalling, wherein many big distributors were being deceived by well-known compa-nies. It is here we endeavoured to gain customers' utmost trust by providing them transparent, top-notch and authentic services. Adhering to `Test first then pay' method, we allowed our clients to test our services for a month (as required) and then proceed with the payment. This indeed enabled us to create good and healthy re-lationships with our clients, right from the time of inception. Our past experiences and learnings has made it really easy for us to convince retailers and distributors to onboard with us and enjoy our fleet of services. Brief us on your wide range of payment services.IMwalleT, our fast, reliable and secure payment processing platform, is undoubtedly `Har Re-tailer ka Wallet'. This is because we ensure to offer a wide range of Recharge, Bill and Utility Pay-ment services under one platform to both retailers and distributors. Some of these services are prepaid mobile & DTH recharges under telecom, postpaid bill, electricity bill, water bill, insurance premium & gas bill payments under utility payments, domestic money trans-fer services under Fintech, IMPS & NEFT under money remittance to banks, and flight & hotel book-ing services under tours & travel. At the backend, we utilize APIs, white-label payment gateway (it should be `White-label Solution'), Android app or web software to deliver the above services.What is the process followed behind your payment platform?Once we sign the deal with a retailer or distributor, our sup-port team makes a demo call to explain in detail about creating proper ledger reports, transaction details and completing a success-ful transaction. Later, we assign a dedicated point-of-contact for each retailer or distributor to en-lighten them on how to add wal-let balance, our new services, and local business opportunities avail-able for them. These services can be availed by our clients through chat, call, WhatsApp, email or even field visit as per their conve-nience. To ensure that their data is secure across every transaction, we garner KYC from each one of them at the time of onboarding and later provide them login OTP, IP Whitelisting and many other security features. Innovation is the only constant. What is your take on innovations?Having an adept, passion-ate and enthusiastic team that is geared-up to work in accordance with any imminent situation is our biggest strength. We encour-age the team to come-up with new product ideas or at times derive the best ideas from the market and implement them at our com-pany. By large, our minds are open to bring any potential idea into fruition, our shoulders are ready to take-up any load of work, and our presence will always be given to customers when needed. Walk us through the plans on the cards for IMwalleT.With current focus on API & white-label solutions, we envis-age acquiring a big market share both from retail networks and distributors in the next two years. Moreover, the telecom indus-try in India, with currently 1,030 million subscribers is growing at a fast pace with an addition of almost four million subscribers every month. It is here payment processing platforms like us can create wonders by honing our ser-vices in tune with the emerging market requirements. ?!?!?!?!IMwalleT, our fast, reliable and secure payment processing platform, is undoubtedly `Har Retailer ka Wallet'B2B PAYMENT SERVICES PROVIDERS - 202010TOP
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