| | MAY 201960842KNOWLEDGE: THE DRIVING ELEMENT FOR TODAY'S CONTACT CENTRESBIG DATA & THE BIG OPPORTUNITIES ARTIFICIAL INTELLIGENCE ENTERS MILLENNIAL HOMES AS THE 3RD PARENT OF YOUR CHILDTHINGS TO CONSIDER WHEN CHOOSING THE RIGHT CLOUD PROVIDERCONVERSATIONAL AI & THE IT SERVICE DESKFUELLING BUSINESSES OF THE FUTURE WITH DATA CENTER TRANSFORMATIONSECURING THE SMART ECOSYSTEMPETER QUINLAN, VP - UNIFIED COMMUNICATIONS & COLLABORATION PRODUCT MANAGEMENT, TATA COMMUNICATIONSBIPIN KUMAR, HEAD ­ IT & PROJECTION, CINÈPOLIS INDIASWAROOP MADHAVAN, FOUNDER & CEO, PARENTOFMADAN GANESH, VP - PRODUCT INNOVATION & ENGINEERING GROUP, NTT COM ­ NETMAGIC SOLUTIONSRAM MENON, FOUNDER & CEO, AVAAMO SANJAY MOTWANI, VICE PRESIDENT, RARITAN-ASIA PACIFICAMIT MEHTA, MANAGING DIRECTOR, BLACKBERRY ASEAN & INDIAT h o u g h t L e a d er s h ipE x p er t s T a l kL a s t Wor dC O NTE NT S2614223438
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