| | DECEMBER 202319LEADERS FROM CANCER TREATMENT HOSPITALS 2023TOP 10Could you tell us about your professional journey and prior industry experiences?My journey in healthcare management has been both rewarding and transformative. I started my career after earning a Master's in Hospital Management in 1998. Early roles involved shaping the operational procedures of SKS Hospitals and establishing Vivekananda Kendra-NRL Hospital in Assam, a pivotal endeavor at just 23. My journey continued with roles at Srinanda Shankhardev Hospital, VIVUS-Srinivasa Cardiology Centre, and Lotus Hospital, each offering unique experiences in healthcare management, refining processes, and bolstering capabilities. Notably, my time at Aravind Eye Hospital and Dr. Mehta Hospital instilled in me the importance of scaling up healthcare services. Embracing the challenges of oncology, I joined Mahatma Gandhi Cancer Hospital and Research Institute, where I introduced cutting-edge treatments, fostering impressive growth. My current role as CEO continues to be a platform for expansion and progress, steering significant growth--doubling revenue. Define Mahatma Gandhi Cancer Hospital & Research Institute's position in the healthcare sector.Mahatma Gandhi Cancer Hospital & Research Institute is a leader in the healthcare sector, particularly in oncology. Our comprehensive services encompass Centre of Excellence in Onco-Surgeries, Radiotherapy, Medical Oncology, and various oncology subspecialties. A dedicated and highly skilled doctor's team in each department works with a shared goal of ensuring optimal clinical outcomes. Cutting-edge technology is our forte, being pioneers in launching robotic surgery, nuclear medicine therapy, bone marrow transplants, and more in Andhra Pradesh. Embracing an all-encompassing approach, we not only deliver top-tier healthcare but also contribute to education, research, and community outreach. Our institution fosters a teaching institute, conducts extensive oncological research, and facilitates comprehensive cancer screening in rural areas, all interconnected through telemedicine. Our commitment extends beyond hospital operations, positioning us as a leading, 360-degree healthcare provider in the state. What is your leadership approach, and what methodologies do you follow to lead your team effectively?My leadership approach involves growth statistics, vision building for each clinical specialty, IT automation, meticulous planning, and consistent evaluation. In the last quarter of the financial year, I crafted comprehensive budgeting and strategic plans encompassing both clinical and non-clinical domains, emphasizing outcome-oriented objectives. Quality improvement is a priority, and I set specific managerial elements for each department. Regular training and managerial report reviews maintain a well-structured management team, spanning 35+ HODs across clinical and non-clinical functions. We conduct weekly field-level monitoring, target-level reviews, monthly plan-level evaluations, and quarterly strategy-level assessments, while proactively expanding our capabilities with national and international standards.What future destination have you envisioned for yourself and the hospital in the next five years?In the coming 5 years, we aim for both geographical expansion and internal development. We've signed an agreement with the Odisha government to establish a 120-bed super specialty cancer hospital and are exploring another expansion near Odisha. Our internal focus involves enhancing our clinical specialty and becoming leaders in clinical outcomes through the QTI method and skill development. We're striving for excellence in nursing, analyzing skills quantitatively and qualitatively, and enhancing both clinical and non-clinical skills. Our vision includes achieving 50 percent growth within 2-3 years through geographical expansion and led by clinical outcomes.What is your piece of advice for budding industry leaders?People management is the key. Translate your vision, mission, values, and culture within your team. Be clear about your organization's purpose and values. Changes are inevitable, and the technical skills you acquire today may become outdated, but your vision and mission and strategies will guide you in leading your organization effectively. Our commitment extends beyond hospital operations, positioning us as a leading, 360-degree healthcare provider in the state
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