| | JUNE 20234The diagnostic industry in India is highly unorganized, despite catering to a whopping 140 crore population. Constituting such a high degree of fragmentation, the sector is home to over 1,00,000 labs. The market needs unique, India-centric healthcare business models, given its vast nature. Direct-to-Home diagnostics and healthcare, telemedicine, and e-Sanjeevani are some models that spread their roots across the country. However, the healthcare industry has become more evidence-based and clinical investigations-centric. This has inevitably polished out high-octane competitiveness among large diagnostic chains and startups alike. In the process, there has been a phenomenal rise in the use of technology, which has become an integral part of the sector's efforts to improve customer experience and support clinical decisions. In a recent interview with CEO Insights, Dr.Om Manchanda, Managing Director, Dr Lal PathLabs, says, "There are two dimensions to how emerging technologies are transforming diagnostics. The first dimension is the service experience. Achieving faster turnaround time is a crucial aspect of improving customer experience. Hence, today, technology intervention is virtually in every aspect of the diagnostic cycle--ranging from process automation in the lab to mobile app-based experience." It is also a welcome move by the state government to focus on upskilling in different healthcare segments. For instance, Gujarat Health Minister Rushikesh Patel recently inaugurated a `skill lab for surgery' of the ear, nose, and throat (ENT) department at GMERS Hospital, Sola in Ahmedabad, a first for Gujarat. We have handpicked a few stories from the ENT healthcare segment. Do let us know your thoughts. Sujith VasudevanManaging Editoreditor@ceoinsightsindia.comIndia-Centric Healthcare EditorialVol 04 · Issue 5 - 1 · JUNE, 2023 Publisher Alok Chaturvedi Managing Editor Sujith Vasudevan Senior Designer Girisha M Asokan S. V. Vayshnavi P. D.NoidaRohit Raghubanshi Garima Anandadvertise@ceoinsightsindia.comEditorial queries editor@ceoinsightsindia.comAdvertising ManagersAbhay Katiyar To subscribeVisit https://www.ceoinsightsindia.com/subscribe/ or send emailto subscription@ceoinsightsindia.comMagazine Price is Rs. 150 per issuePublisher Alok ChaturvediPrinted and Published By Alok Chaturvedi on behalf of Info Connect Web Technolo-gies India Pvt. Ltd., and Printed at Precision Fototype Services at Sri Sabari Shopping Complex, 24 Residency Road Bangalore-560025 and Published At No. 124, 2nd Floor, Surya Chambers, Old Airport Road, Murugeshpalya, Bangalore-560017.Copyright © 2023 Info Connect Web Technologies India Pvt. Ltd., All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher.VP - Sales & Marketing Amrit SinghCirculation Manager Magendran Perumal Editorial Heena Kousar Keerthana Kantharaj Roopalatha H Hima P. M.
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