| | JUNE 202119UNDER RAJA'S LEADERSHIP, RNIT ROLLED OUT ONE OF ITS BIGGEST ACCOMPLISHMENTS, VIZ. REAL-TIME BENEFICIARY IDENTIFICATION SYSTEM (RBIS)of the organization, driving innovation, products development, leading leadership teams, stake holder management, implementing growth strategies, driving R&D and revenues. As part of his journey so far, Raja has created an eco-system where each business unit head is an Executive Officer on his/her own and reports only to CEO. The Leadership at RNIT has given freedom to all the leads to take decisions along with the authority, while constantly reminding that their responsibilities come along with the authority.Raja has created a transparent communication system where ideas and vision from board members and stakeholders percolates to each member of the organization in a structured way using automation tools. He essentially created environment to encourage innovation by giving the freedom to the entire system to propose the innovative solutions and technologies. "The most crucial leadership skill that I personally learnt in this journey is inculcating hunger for continuous innovation within the team, so that everything they work on will have a quantifiable value add to the customer", says Raja. Under Raja's leadership, RNIT rolled out one of its biggest accomplishments, viz. Real-time Beneficiary Identification System (RBIS). It is Artificial Intelligence based Face Recognition System used for identification of various social beneficiaries who avail social benefits offered by various government departments across the country. This is the first of large-scale AI based implementation in Government sector where Aadhar identification is not possible. This massive roll out has created a big buzz in the market and other state departments started approaching RNIT on this product. Besides, RNIT has built very niche Artificial Intelligence based smart solutions exclusively designed for the government departments which work on various citizen centric and e-governance platforms. Learning from MistakesNo successful journey is complete without experiencing failures and true leaders always take failure as a challenge and steppingstone for a bigger leap to success. Failure is part of the process with leadership - Giving his nod in agreement to this, Raja opines that life is not a path of roses all the time. He states that he was the first person from his family who got an opportunity to explore the world of challenges. Raja believes it is his venturing out of his house to pursue education without any of those predefined advices of Do's and Don'ts is what shaped his problem-solving skills. "Learning from mistakes", he quotes."It is my urge to achieve what I want or what I aim that has helped me to reach where I am now. I know there is a long way ahead before I can rest. There may be failures, but I give importance to the successes that come my way rather than the failures that I had to face. To put this in simple terms ­ When success brings happiness, failure teaches you a lesson. Therefore, it is always balanced. No regrets at all during failures, only lessons learnt", says Raja.Passing the Baton is Part of a Leader's JourneyRaja understands that the responsibility of leading an organization is not just about driving the firm's profitability. It's also about setting up and stream lining the next level of management team as part of succession plan. All this, so that when the sun
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