| | July 202019queue management solution to reduce patient wait times. Through this solution, patients can track the queue's status in real time by knowing their current position, how many are ahead of them, how many have already come-in to the practice, and the expected time of their consultation. This way, they can focus on their other works around the appointment, and thus leave home only when their turn comes-up. The real time tracking assumes particular significance given today's COVID scenario in order to be able to maintain `Social Distancing' and prevent crowding in clinics. Besides long patient wait times, we witnessed a spectrum of problems in clinics and hospitals. At clinics, there were many problems like manual processes at front desk, revenue leakages, illegible handwritten prescription, less patient adherence to medical advices, physical follow-up visits, and many others. At hospitals, we observed poor adoption of technology by doctors, redundant data entry at registration desk (same data being written and typed), lack of effective patient engagement strategy, ineffective data security systems, and others. Hence, we came-up with PalmPower Medicus platform as a one-stop solution to all these problems.What are the various services that you offer across your PRM platform?We emphasize on three core modules that address different problems at both clinics and hospitals. For clinics, Medicus Front desk focuses on reducing patient wait time in the front desk, managing appointments efficiently, enhancing patient experience, seamless patient engagement, automation of routine front desk tasks, and elimination of revenue leakage. For hospitals, Medicus DocStation provides one stop solution for doctors, bringing-in all necessary information by integrating with various subsystems within the hospital such as Hospital Information System and Document Management Systems. Prior to DocStation, doctors were required to switch between applications that cost their time which reduced number of consultations per day. With zero behavioral change, SERVICES PROVIDERS - 2020mHEALTH 10TOP?!PalmPower India Team
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