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Genpact Unveils Cutting-Edge AI Innovation Center in Gurugram

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Genpact has unveiled its new Artificial Intelligence (AI) Innovation Center located in Gurugram, India. Demonstrating Genpact's commitment to an AI-centric strategy, this center will serve as a hub for innovation, providing opportunities for talent to explore, experiment, and develop comprehensive, growth-oriented AI solutions for clients worldwide.

At the AI Innovation Center, Genpact experts and clients have an exclusive environment to discover innovative approaches to transforming their businesses. Clients will benefit from enhanced access to Genpact's extensive business insights through collaboration with top enterprises, including Fortune Global 500 companies. Leveraging the combined expertise of its workforce in data, technology, and AI, as well as strategic industry partnerships, clients can explore new ideas, capabilities, and solutions.

“The work we do today will transform how work gets done tomorrow”, said Piyush Mehta, CHRO, and Country Manager, India, Genpact. “By fostering a culture of learning, experimentation, and using the best of our partner ecosystem, we’re empowering our employees to become co-creators alongside AI. We believe data, technology, and AI, as well as our talent, are key to driving unparalleled outcomes for our clients, and with this AI Innovation Centre, we’re not just embracing the future, we’re shaping it together”.

India is ramping up its AI innovation efforts as the government initiates the $1.2 billion IndiaAI mission. This mission aims to foster capacity building and enhance AI literacy, establish research centers, and develop legal frameworks to ensure the responsible utilization of AI technology.

Genpact’s AI Innovation Center will be a place to democratize access to AI and cultivate world-class AI talent in India by empowering Genpact’s 125,000+ strong workforce to leverage advanced technologies and turbocharge employees’ innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. It will also foster collaboration with the best-of-breed partners, including NASSCOM, to create, nurture, and accelerate the power of an AI ecosystem in the country.

“Today, artificial intelligence is redefining the frontier for businesses, enabling them to transcend traditional human productivity limits and reimagine client interactions, efficiency, and capabilities”, said Debjani Ghosh, President, Nasscom. “India is at the forefront of this transformation, rapidly evolving into an AI-first nation – integrating the technology into the very fabric of its digital capabilities. The inauguration of Genpact’s AI Innovation Center marks a significant stride towards this ambitious vision, positioning India to cultivate world-class talent and R&D capabilities. This initiative not only showcases the technology industry in India’s commitment to becoming a global leader in AI but also demonstrates its potential to innovate and contribute to the global AI ecosystem”.