HDFC Bank CEO Sashidhar Jagdishan presented his boldest leadership makeover in over three years on Oct 3 to capitalize on synergies with the bank's mortgage-financing parent. This will reinforce a retail-focused accountability framework, improving deposit access.

The CEO has divided retail loans into mortgage and non-mortgage sectors, with two group heads and two regional heads for branch banking, which will be critical for liability growth - a key investor criteria for the Nifty's largest constituent by weighted.

According to an internal memo obtained by ET in late Oct 3, the modifications will take effect on October 1. HDFC Bank is India's only lender with a market capitalization of $100 billion or more.

In the note, Jagdishan, only the bank's second CEO in its three-decade ascent to the top of India's stock market, informed employees that the organizational changes will assist in bringing in a "very sharp focus on leveraging what we have built, and for enhanced execution."

In the memo, he emphasized client-centricity. "The reorganization, positioned for growth, has at its heart service to the customer and delivering value to its stakeholders while continuing to fortify the brand's market competitiveness," Jagdishan wrote in the message.

Arvind Kapil, country head for retail assets, will now handle the bank's integrated home loan business, loans against property (LAP), and sales division from the former HDFC as group head.

As part of the reorganization, supporting verticals to the bank's liability business, such as government and institutional business and alternate banking, will now be integrated with the retail branch banking.