Union Minister for Railways Piyush Goyal has launched Indian Railways’ Freight Business Development Portal as the one-stop solution for all the needs of freight customers. The new portal is expected to be a game-changer in easing out the process of business with Railways as it strives to bring in more transparency and professional support.

After the launch of the portal, Piyush Goyal states, "will be game-changer in ensuring in ease of doing business with Railways. The portal will ensure that the best services are available to the clients."

Goyal further states, "Last 6 years have seen extraordinary development in all spheres of Railway operations under the leadership of Prime Minister Narendra Modi. Indian Railway is getting future-ready. The commitment of Railways to further improve the services is unflinching. The greatness of Railways would not just be in being better than someone else but being the BEST."

The Minister for Railways has announced that Indian Railway is an invisible thread that connects the length and breadth of India, adding "During the lockdown, Railway showed its resolve in delivering the essential supplies to the nation in most challenging times and keep national supply chains running."
Indian Railways has embraced a “Freight on Priority” policy by pushing for an aggressive customer-centric approach to expand the freight carried not only from the traditional segments but also by attracting new customers to its fold.

Indian Railways is the backbone of the country's logistics sector. Throughtout 2020, when most of the activities were under lockdown, Indian Railways was providing relentless services in Freight transportation in the country.

It has been designed to replace physical processes with online ones to minimize the need for a human to human interaction. The Portal has been specially designed and developed keeping in mind the varied needs of all existing as well as new customers with a focus on ease of doing business, to bring more transparency and to provide professional support, according to the Ministry's statement.

The Portal has been specially designed and developed to meet the varied needs of all existing as well as new customers with a focus on easing the process of doing business, to bring more transparency, and to provide professional support.