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Is it worth using AI in business?
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With advances in computer science, developers made algorithms to help us grow our leadership and business skills. For example, AI conducts automated operations. It also decreases the number of errors made by humans. All the functions are also performed accurately. Artificial Intelligence and Machine Learning deliver significant volumes of data that can impact business leaders. However, it is difficult to avoid bias at the stage of AI construction. As given in the AI Bill of Rights explanation by ExpressVPN, robots and machines must be ethical and people at work. But is it possible?
AI software is mainly used to make decisions. When people don’t have enough resources to understand the business environment or when the business ecosystem is too big to cover, AI helps. It can look at how people work and help leaders find essential solutions. However, here we should consider the so-called creator bias of AI tools. What does it mean? Imagine a situation when a developed had unconscious prejudices about precise human behavior patterns. The machine will use them, too!
On the other hand, AI helps to boost productivity. Daily tasks are optimized, and employees don’t need much time on the routine. Instead, the team can be more involved in the creative functions and focus on new ideas generation. Even if the data delivered to the machines is incorrect, the model can study more sources and, after all, show more correct data!
AI also saves time for HR managers and helps them use the most appropriate language while making job descriptions. Another example of successful AI usage is an adoption of an approach focused on clients mainly. According to Qualtrics XM Institute 2021, 60% of customers are interested in businesses that care about them. Otherwise, they would go to other brands.
AI is a great tool to use for business. The bias it might have is not a problem. The user only has to keep some ideas in mind at the stage of AI adoption.
- It’s necessary to make sensible expectations. AI is not magic. Even though it’s beneficial, the results you are waiting for will be pretty realistic.
- AI is not designed to do every task. It’s not your perfect colleague. AI is excellent at helping you do specific tasks, but delivering all the work possible to this software is impossible.
- It’s essential to clearly define which goals you want to achieve with AI adoption. It might be business revenue enhancement, improved productivity, and increased efficiency. Choosewhatispreferable, andmakeyourplan.