Novotel Goa Resort & Spa is excited to welcome Pronab Biswas as the new Executive Housekeeper. With a strong background in hospitality management, Pronab is set to elevate the property's housekeeping standards. In his new role, he will lead the housekeeping team to prioritize cleanliness and safety, enhance guest satisfaction, and achieve excellent inspection scores by providing effective staff training.

Pronab brings 12 years of extensive experience in managing daily housekeeping operations across diverse environments, including luxury hotels like JW Marriott Goa, restaurants, and public spaces. His leadership capabilities are backed by a history of directing teams to achieve exceptional guest satisfaction. He is adept at training, supervising, and scheduling staff while conducting inspections of rooms and communal areas. His dedication to maintaining cleanliness and safety standards, alongside effective inventory management, has consistently led to high guest satisfaction ratings.

Pronab is a graduate of the Indian Institute of Advanced Study (IIAS) of Kolkata, affiliated with Madurai Kamaraj University.

Sachin Maheshwary, General Manager, Novotel Goa Resort & Spa, and Novotel Goa Candolim, expressed confidence in Pronab’s capabilities, “We are delighted to welcome Pronab to our team. His extensive background in housekeeping management and his commitment to guest satisfaction will be invaluable as we strive to enhance our services further”.

Expressing his enthusiasm for joining the Novotel Goa Resort & Spa family, Pronab stated, “I am excited to bring my experience and passion for excellence in housekeeping to Novotel Goa Resort & Spa. I look forward to working with my team to create memorable experiences for our guests and elevating service expectations within our department”.

Outside of work, Pronab is passionate about football and swimming. He has competed at the district level in swimming, demonstrating his commitment to sports. His enthusiasm for athletics reflects his energetic personality and team-oriented mindset, qualities that will undoubtedly inspire his team at Novotel Goa Resort & Spa.