Hyatt Centric MG Road, Bangalore, hosts an exclusive event organized by Ramco, in partnership with Deloitte and Everest Group, in an endeavor to explore the transformative role of Global Capability Centers (GCCs) in revolutionizing HR and payroll operations. The event brought together industry leaders and experts who shared actionable insights.

The event started with a keynote session by Bharath M, Vice President of Everest Group, who talked on the topic: ‘GCCs at the Forefront of Payroll Transformation.’

Talking to CEO Insights, Bharath mentioned, "GCCs are fundamentally designed to enhance efficiency, standardize processes, and achieve Process Excellence. These core functions serve as the foundation upon which additional services, such as payroll, are built. One notable challenge involves navigating the intricacies of varying laws and compliance requirements. This challenge can be addressed by developing specialists within a GCC who possess deep understanding of these complexities."

This was followed by a panel discussion on GCC’s Next Leap: Innovate & Grow. The speakers included Vinika Yadav, (CSS India Center Head, Hitachi Energy), Murugappan Vinaitheerthan (Business Service Excellence Leader, GE HealthCare), Pramod Bagari (Partner APAC leader BPS, Deloitte), Dipan Bhattacharjee (Head—Global Talent Architecture, Cognizant), Vivek Jhunjhunwala

(Head of Shared Service Centre India, Dufry Group), and Rohit Mathur (Executive & SBU Head  Global Payroll & HR Ramco Systems)

The second panel discussion banked on the topic: Unlocking Efficiency in GCC Payroll Operations. This session involved Bharath M (Vice President, Everest Group), Harish B K (Sr. Manager Payroll Transformation, PayPal), Ancy Regina Saldanha (Director HRHC, Alcon), Suraj Nair (Director - BPS, Deloitte), and Harish Pasupulate (Director, Global Quality Assurance - Fin Ops JLL). The discussions revolved around how stakeholder management by GCCs accelerates payroll transformation, and simplifying multi-country compliance by integrated global offerings. The session also touched on the strategic process of leveraging predictive analytics, dashboards, and actionable insights to drive strategic decisions and the Future of payroll transformation.