Tech Mahindra, a leading provider of digital transformation, consulting, and business reengineering services, has announced a strategic collaboration with IBM aimed at propelling the responsible adoption of generative artificial intelligence (GenAI) globally. This partnership leverages Tech Mahindra's robust suite of AI offerings and solutions, integrating them with IBM's watsonx AI and data platform, fortified with AI Assistants. The fusion of these technologies is poised to introduce novel GenAI capabilities and governance mechanisms to enterprises worldwide.

Kunal Purohit, Chief Digital Services Officer at Tech Mahindra, expressed optimism about the collaboration's potential to drive digital transformation and foster business growth for their global clientele. The integration of IBM watsonx and Tech Mahindra's AI consulting and engineering expertise promises to offer customers access to a diverse array of new GenAI services, frameworks, and solution architectures. This convergence will facilitate the development of AI applications that harness trusted data and automate operations, thereby enhancing organizational efficiency.

Kate Woolley, General Manager of IBM Ecosystem, highlighted the anticipated expansion of watsonx's reach through this collaboration, enabling a broader customer base to harness trustworthy AI capabilities. The partnership aims to support enterprise use cases spanning code modernization, digital labor, and customer service, demonstrating a commitment to delivering tangible business value through AI-driven solutions.

Tech Mahindra has established a virtual watsonx Centre of Excellence (CoE) dedicated to enhancing customers' AI capabilities. Functioning as a co-innovation center, the CoE brings together specialized teams from both organizations to optimize synergies and develop bespoke offerings and solutions tailored to individual business needs. This collaborative approach underscores the commitment of both Tech Mahindra and IBM to driving innovation and delivering transformative outcomes for their clients in the AI landscape.