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Tech Mahindra & RUAG International Partners to Enhance Customer Experience & Faster Time-to-Market

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Tech Mahindra & RUAG International Partners to Enhance Customer Experience & Faster Time-to-Market

CEOInsights Team, 0

Tech Mahindra Ltd. announces strategic partnership with RUAG International, a Switzerland based global IT infrastructure and digital transformation company. Tech Mahindra will support RUAG International in its IT infrastructure digitization strategy by transforming the core infrastructure operations using next-generation service to enhance customer experience and time-to-market.

Mukul Dhyani, Business Head Continental Europe, Tech Mahindra said, “We are delighted to partner with RUAG International, this underscores our capabilities and strong strength in manufacturing vertical with our long history of servicing global customers. Having a global experience with some of the biggest Aerospace companies across geographies, will enable us to deliver this high value engagement. This relationship is a testimony to our growing footprint in Switzerland and overall in DACH which is key focus region for us.”

Tech Mahindra will support RUAG International in its IT infrastructure digitization strategy by transforming the core infrastructure operations using next-generation service to enhance customer experience and time-to-market



The transformation program will also focus on accelerating consumerization of digital services apart from focusing on digital service management, cloud transformation, services automation and compliance & control. It will also provide RUAG International with a digital platform to enable its employees to benefit with the best in class services and improved user experience.

Rajat Bhattacharya - Chief Information Officer, RUAG International said, “We are embarking on a journey of transforming our Infrastructure & Workplace setup and services. We looked for a partner who can help us rationalize and modernize our setup, and automate and improve the services within the context of strict information security and trade compliance regulations we need to comply with. Technology will be used as a key enabler in improving operational efficiency and delivering this transformation. We found in Tech Mahindra the right partner for the future to enable us to drive this change.”

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