With its ambitious Digital Transformation initiative, Union Bank of India, one of the country's leading public sector banks, takes a giant step towards a future-ready and customer-centric approach. The bank has partnered with M/s IBM India Pvt Ltd, a renowned technology system integrator, to co-create a cutting-edge Digital Business Platform in a strategic move to usher in a new era of banking.

This historic collaboration aims to create a Digital Bank with cutting-edge capabilities focused on omni-channel experiences, data-driven hyper-personalization, and an extensive financial services superstore designed for seamless cross-selling and upselling. The Digital Business Platform will also enable complete digital journeys, giving customers unprecedented convenience and efficiency. Furthermore, the bank will embrace Open Banking capabilities, enabling seamless service integration across multiple partnerships.

"At Union Bank of India, we are committed to providing innovative products and unparalleled banking experiences to our customers." "Our collaboration with IBM India Pvt Ltd represents an important milestone in our journey towards a comprehensive Digital Transformation," said Union Bank of India's Managing Director. "We are dedicated to building a future-ready banking ecosystem that prioritises customer satisfaction and convenience."