Bala Chendil P: Visionary CEO Driving Fintech & Digital Disruption
Bala Chendil P
CEO
Bala Chendil P, CEO of Anur Cloud Technologies, is one such luminary who boasts a distinguished career spanning 26+ years, with expertise in Business Operations Mana- gement and Digital Technology across BFSI & Fintech. Leading Anur Tech, a fintech & enterprise tech startup, he drives Onboarding, Communi-cation, Sales & Work Flow Automation Solutions, leveraging Digital Tech & AI/ML.
Incubated by Alterstep Technologies and backed by DFAN & AIG Direct, Anur Tech serves the Life & Health Insurance space and Other Financial Services, serving clients across India, Indonesia, the Philippines & SE Asia. Bala's prior roles include pivotal positions at Ambit Finvest and as Co-Founder of Smart Secured Automated Payment Solutions. With a diverse skill set spanning Business Development, Technology, Operations & Trans- formation, he holds an Engineering degree, and an MBA, and is a Qualified Chartered Financial Analyst (CFA) with a Fintech diploma. Passionate about mentorship, he actively supports philan-thropic causes.
In an exclusive interaction with CEO Insights, Bala Chendil P elucidates more about his professional traits and leader-ship attributes.
Could you share some of the major mile-stones you have crossed and the lessons you learned from those
experiences? What has been your success mantra over the years?
In my 26+ years in BFSI, I have launched new businesses and built branches, digital channels, systems, and processes in the Retail & SME space. I've managed large, diverse teams at startups and major organizations, including Ambit, AIG, ICICI Bank, and Tata Group. My expertise spans Business Development, Technology, Operations and Transformation, focusing on leveraging synergies between business functions and technology.
I follow these mantras: Empower middle to senior management with responsibility, encourage risk taking, and decentralize decision-making. Emphasize empathy, as it is crucial for leadership; without it, talent, competency, and skills don't yield results.
As the CEO, what are the factors you take into account when developing effective corporate growth strategies for the company?
As CEO, I focus on identifying key problem statements, ensuring product-market synergy, and building a competent team. My background in engineering management combined with extensive experience in BFSI and digital technology, equips me to leverage digital innovations for addressing industry challenges. This blend of business operations and technology drives our strategic growth.
What are the best practices you ensure the team follows to constantly maintain the company’s position as a reputed and trusted player in the BFSI domain, under your leadership?
We implement several key best practices garnered over my career trajectory. First and foremost, understanding clients' needs and problem statements is paramount; it guides our approach to providing effective solutions. Flexibility and agility are also crucial; we must adapt swiftly to evolving industry landscapes. Keeping our commitments, particularly
In my 26+ years in BFSI, I have launched new businesses and built branches, digital channels, systems, and processes in the Retail & SME space. I've managed large, diverse teams at startups and major organizations, including Ambit, AIG, ICICI Bank, and Tata Group. My expertise spans Business Development, Technology, Operations and Transformation, focusing on leveraging synergies between business functions and technology.
My expertise spans Business Development, Technology, Operations, & Transformation, focu-sing on leveraging synergies between busi-ness functions & technology
I follow these mantras: Empower middle to senior management with responsibility, encourage risk taking, and decentralize decision-making. Emphasize empathy, as it is crucial for leadership; without it, talent, competency, and skills don't yield results.
As the CEO, what are the factors you take into account when developing effective corporate growth strategies for the company?
As CEO, I focus on identifying key problem statements, ensuring product-market synergy, and building a competent team. My background in engineering management combined with extensive experience in BFSI and digital technology, equips me to leverage digital innovations for addressing industry challenges. This blend of business operations and technology drives our strategic growth.
What are the best practices you ensure the team follows to constantly maintain the company’s position as a reputed and trusted player in the BFSI domain, under your leadership?
We implement several key best practices garnered over my career trajectory. First and foremost, understanding clients' needs and problem statements is paramount; it guides our approach to providing effective solutions. Flexibility and agility are also crucial; we must adapt swiftly to evolving industry landscapes. Keeping our commitments, particularly
concerning project timelines, is non-negotiable, as is delivering cost-effective solutions. Moreover, every negotiation or deal must yield mutual benefits, ensuring a win-win scenario for both clients and our company. These principles, honed through years of experience, underpin our sustained reputation and success.
Tell us about your leadership approach. What are the guidelines or methodologies you follow as a leader?
My leadership approach centers on agility and openness to seize opportunities, even if they entail stepping out of our comfort zones. I recognize change management as a pivotal challenge for CEOs and senior executives across all organizations. Rallying senior executives to collectively embrace new initiatives proves especially daunting. Thus, my strategy revolves around fostering unity and cohesion within the team, aligning efforts toward accomplishing overarching long-term objectives.
What kinds of impacts do you see yourself creating in your professional journey, going forward?
In my professional journey, I envision crafting significant impacts through a multifaceted approach. Firstly, I aim to delve deeper into technology trends, discerning their business implications. Secondly, I aspire to mentor profes-sionals, imparting insights gleaned from my extensive twenty-five-year tenure. Moreover, I'm dedicated to expanding Anur Cloud Technologies’ product reach across diverse market segments and geographies. Ultimately, my overarching ambition is to transformAnur Cloud Technology into a comprehensive platform facilitating seamless customer onboarding, communi-cation, and sales automation.
Bala Chendil P, CEO, Anur Cloud Techno-logies
Bala is an Experienced Professional with a career spanning over 26 years, 17 years of Business Operations Management, and 9 years of Digital Technology, Business Strategy & Transformation in BFSI & Fintech.
•Favourite Hobbies: Speaker at various forums, Avid Reader and Running Enthusiast, Mentor to young professionals, Volunteer & Fundraiser, support causes related to children and education
•Favourite Cuisine: South Indian
•Favourite book: Who Moved My Cheese
•Favourite Travel Destination:
Singapore
Tell us about your leadership approach. What are the guidelines or methodologies you follow as a leader?
My leadership approach centers on agility and openness to seize opportunities, even if they entail stepping out of our comfort zones. I recognize change management as a pivotal challenge for CEOs and senior executives across all organizations. Rallying senior executives to collectively embrace new initiatives proves especially daunting. Thus, my strategy revolves around fostering unity and cohesion within the team, aligning efforts toward accomplishing overarching long-term objectives.
What kinds of impacts do you see yourself creating in your professional journey, going forward?
In my professional journey, I envision crafting significant impacts through a multifaceted approach. Firstly, I aim to delve deeper into technology trends, discerning their business implications. Secondly, I aspire to mentor profes-sionals, imparting insights gleaned from my extensive twenty-five-year tenure. Moreover, I'm dedicated to expanding Anur Cloud Technologies’ product reach across diverse market segments and geographies. Ultimately, my overarching ambition is to transformAnur Cloud Technology into a comprehensive platform facilitating seamless customer onboarding, communi-cation, and sales automation.
Bala Chendil P, CEO, Anur Cloud Techno-logies
Bala is an Experienced Professional with a career spanning over 26 years, 17 years of Business Operations Management, and 9 years of Digital Technology, Business Strategy & Transformation in BFSI & Fintech.
•Favourite Hobbies: Speaker at various forums, Avid Reader and Running Enthusiast, Mentor to young professionals, Volunteer & Fundraiser, support causes related to children and education
•Favourite Cuisine: South Indian
•Favourite book: Who Moved My Cheese
•Favourite Travel Destination:
Singapore